Technical support for providers and staff. Contact WEX Health | WEX Inc. Ready to sign in or register for an account? Its important to understand the "use-it-or-lose-it" rule for FSAs. Your flexible spending account (FSA) with Optum Bank includes an Optum BankMastercard which is a fast and convenient way to pay for eligible medical expenses without submitting paper claim forms. Common qualified expenses that an FSA will usually cover include the deductible, coinsurance or copayment amounts for your health plan, eyeglasses or contact lenses, dental work and orthodontia, medical equipment, hearing aids, and chiropractic care. We are here to help. Employer-Sponsored Plans are not individually owned and amounts available under the Employer-Sponsored Plan are not FDIC insured. Stock photos used. Customers include . You may also contact us at: 1-800-243-5543. COBRA, FSA, HRA and retiree accounts: 1-877-365-7923. Optum Financial customer service. Consult a qualified tax adviser for advice. Commuter Benefits & Eligible Transit Expenses | Optum Find help for your prescription refills, account passwords and other prescription benefits needs. PDF Optum - Gettysburg College We create a healthier world. Your employer may elect a lower contribution limit. For fastest call routing and handling, please call us at the phone number found on the back of your payment card. Fees may reduce earnings on account. Use code OPTFSA7 to save more.**. Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin, Tax savings annually (24 pay periods) $903.60. frequently asked questions What is a flexible spending account (FSA)? To apply a promotional code you must enter it prior to completing the order. If you have a health savings account (HSA) and flexible spending account (FSA) or health reimbursement arrangement (HRA), here's the contact information you're looking for. Browse our FSA resources below. Customer Complaint: ConnectYourCare encourages consumers to contact them at (877)292-4040 or service@connectyourcare.com to review their concerns prior to filing a BBB complaint or customer. Google Play and the Google Play logo are trademarks of Google LLC. Be sure to check your specific plan rules in your summary plan description (SPD) by contacting your HR Department or requesting details from Optum Consumer Services. You are eligible for this benefit if you have a dependent (whose expenses are eligible) who requires care in order for you to be able to work. To apply a promotional code you must enter it prior to completing the order. State taxes may apply. For details and disclosures visit betterment.com. Beginning January 1, 2023, health care FSA contributions are limited by the IRS to $3,050 each year. This is not a period when you can continue to incur new expenses, but rather it allows you time to gather and submit expenses before your funds are forfeited. There also separate support channels for members who have employer-sponsored HSAs with MyCDH or UHC. Employer-Sponsored Plans are not individually owned and amounts available under the Employer-Sponsored Plan are not FDIC insured. Remember your payment card and you can forget about the paperwork since your purchases will be recorded and, almost always, automatically verified. So, a plan ending December 31, 2022 would only allow for $570 to be carried over to the 2023 plan year. Follow the provided instructions to complete this form. Let's look. Eligible expenses can include medical, dental, vision, hearing and prescription expenses, plus copays, coinsurance and certain over-the-counter (OTC) items. Name of the merchant or health care professional, Dollar amount(s) (after insurance, if applicable), Statements only indicating a paid amount, balance forward or previous balance, Credit card receipts only reflecting a payment, Bills for dependent care/medical expenses where services have not yet been incurred. Get answers to frequently asked questions. See how how a limited purpose FSA works through watching this video. For details and disclosures visitbetterment.com. HSAs are subject to eligibility requirements and restrictions on deposits and withdrawals to avoid IRS penalties. Next, you will be prompted to upload documentation and accept the acknowledgement statement. an IRS-Designated Non-Bank Custodian of HSAs. Its fastest, easiest and most convenient to receive your reimbursements through direct deposit. If you or your employees have any questions or need to contact Optum Financial for help on their account, they can call 1 (877) 292-4040 or email of-service@of.optum.com . Our tools are supported using Microsoft Edge, Chrome and Safari. DPL-Footer Legal And Social Bar Component, Medicare Advantage Medical Savings Accounts (MSAs), Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin. Its fast for paying on-the-spot at all kinds of places like big box stores and small stores too, the doctors office, the pharmacy checkout, and even for online purchases or for bills from your provider. Claims processing. Self-directed mutual fund investment options are made available through the services of an independent investment advisor, or your plan sponsor. For example, a physician might prescribe weight training or aerobic activity to lower blood pressure. Save on the cost of commuting to work by paying with pretax money. Promotional codes are not transferable or redeemable for cash or credit. You can also use FSA funds to pay for copays, coinsurance and certain over-the-counter (OTC) items. Due to frequent updates to the regulations governing FSAs and HSAs, this list does not guarantee reimbursement but, instead, is to be utilized as a guide for the submission of claims. Phone - Our customer support center is available for assistance from 7 a.m. to 6 p.m. (Central Time), Monday through Friday at (866) 343-8902. Phone:Call our customer support center at, Phone:Our customer support center is available for COBRA assistance from 7 a.m. to 7 p.m. CT, Monday through Friday at, Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin. How do savings stack up when you use your FSA card? For example, an increase in the cost of daycare would not allow you to decrease your election (although if the increase made the cost of care unaffordable, one could justify no longer participating in the plan). The Dependent Care FSA is not front loaded. PDF Optum Bank Flexible Spending Account (FSA) with carryover 1-866-451-3399 Live Chat customerservice@wexhealth.com cobraadmin@wexhealth.com Individual HSA Accountholders 1-877-765-8815 individualhsa@wexhealth.com Employers 1-877-765-8810 employerservices@wexhealth.com COBRAemployerservices@wexhealth.com Sales sales@wexhealthinc.com Send Us a Message Use our qualified medical expense search tool to find out what expenses qualify. There are two types of flexible spending accounts: *Contributions are tax-deductible on your federal tax return. Online: Sign in to access self-help tools and assistance. Flexible spending accounts (FSAs), dependent care assistance programs (DCAPs), and health reimbursement arrangements (HRAs), (collectively, Employer-Sponsored Plans) are administered on behalf of your plan sponsor by Optum Financial, Inc. or ConnectYourCare, LLC (collectively, "Optum Financial") and are subject to eligibility and restrictions. Learn more about the 3 different types of FSAs and what types of eligible expenses they cover. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Please contact your plan administrator with questions about enrollment or plan restrictions. Typical expenses under this account include charges for childcare, nursery school and eldercare (though not if it is for medical care) for your legal tax dependents. For proper call routing and handling, please call us at the phone number found on the back of your payment card. Use your FSA card to shop local retailers and save up to 30%* since you're using pretax dollars. Because of these tax advantages, the more you use your FSA, the more money you could save. Your employer sponsored plan may exclude reimbursement for certain categories of items. Please contact a legal or tax professional for advice on eligibility, tax treatment and restrictions. The payment card may also be used at daycare providers that accept Mastercard or Visa and have a valid merchant category code signifying they are a daycare provider. The payment card may not be used if you pre-pay daycare expenses, since the IRS requires the expense must be incurred before reimbursement can be made from your dependent care spending account. Please contact a legal or tax professional for advice on eligibility, tax treatment and restrictions. Phone - Our customer support center is available for assistance from 7 a.m. to 7 p.m. (Central Time), Monday through Friday at (877) 298-2322. OptumRx fax (specialty medications) 800-853-3844. Our documentation upload features online and on the mobile app will save you time and make your life easier. Confused about how much to contribute to your FSA? An FSA allows you to set aside pretax funds to cover health and care costs for you and your family. FSAs and HRAs are administered by Optum Financial. Optum Bank HSA Review 2023: Affordable HSA Platform Packed With Features You can recover your username or reset your password using the links below. In some cases, your employer may also contribute to employee FSAs. Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin. an IRS-Designated Non-Bank Custodian of HSAs. If you are reimbursing yourself, and you have added your personal external bank account information to your account, your reimbursement will be sent via direct deposit. For even more convenience, just add your card to your phone or watchs digital wallet! 2021 Optum, Inc. All rights reserved. Learn about the purpose of a dependent care FSA by watching a short video. A service or expense must be incurred before it is eligible for reimbursement. Documentation for dependent care reimbursement account (DCRA) expenses required by the IRS includes a third-party receipt containing the following information: In the event the provider is unable to provide a receipt with this information, he or she may simply sign the FSA reimbursement request form or the confirmation page (if the claim was filed online). Your payment card is the most convenient way to pay for all the items that are covered by your account. This communication is not intended as legal or tax advice. Language Assistance / Non-Discrimination Notice, Asistencia de Idiomas / Aviso de no Discriminacin. Free and expedited shipping offers do not apply to shipping outside of the contiguous United States. How does an FSA work? Customer Service: 866-347-7276 Optum Financial HSA Introduction (PDF) Website: Optum Financial To login/register: Optum Financial uses a login experience called HealthSafe ID. Health care flexible spending accounts (FSAs) A health care FSA reimburses you for eligible health care expenses for you and your eligible dependents. The back of my payment card says optumbank.com. To authorize an individual or entity to discuss your account detail, complete the authorized release form. Federal and state laws and regulations are subject to change. Always request an itemized receipt or EOB from your health care provider or merchant. Whose expenses can I claim under my FSA? Your dependent care FSA can be used to pay for child care services provided the period the child resides with you.
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