Almost none of the room reservations met the requests of our guests and on top of that, they messed up our room! 5225 Collins Ave Apt 708, Miami Beach, FL 33140-2503. It's unfortunate your time with us didn't measure up to the high standards we're accustomed to sharing with our guests. There are 23 active homes for sale in The Alexander, Miami Beach, FL, which spend an average of 104 . All rights reserved. " 20% automatic service charge p. " 20/04/2023. I'd definitely head back to Miami but would not stay here. Facility was clean , beautiful and staff was attentive. Alexander Hotel 5225 Collins Ave, Miami, FL 33140, USA Max Seated: 300 Max Standing: 500. We look forward to hosting you again soon so we can share another fantastic experience with you. To me i felt like the hotel just didn't really care anymore about my event on the day of. Best regards, The Alexander Team . Response from Customer Service on Jul 7, 2022. We were never so glad to leave a hotel in our lives and Airbnb - Review of The Alexander, Miami Beach, FL - Tripadvisor Our turnaround customer service is impeccable. We appreciate your lovely rating, Carlos! Offers | The Alexander Hotel Miami Beach Date: June 1, 2004 All purchases are non-refundable. The overall hotel was alright especially how much you are paying for it. This mid-priced, 18-floor high-rise sits on a pristine beach with two gorgeous pools. Browse. Suites range from 920 to 1250 square feet. THE ALEXANDER - 191 Photos & 138 Reviews - 5225 Collins Ave, Miami . Some balconies had furniture, ours did not. Response from Customer Service on Dec 30, 2022. The service of this hotel was anything but quality. to make us feel welcome. You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. Great getaway that felt like home. Beach Destination Face-Off: Miami vs. Los Angeles, Spacious condos with kitchens, balconies, and some gorgeous ocean and bay views, Two outdoor pools (one with a waterfall) and lounge chairs, Variety of onsite dining options including a steakhouse and garden terrace, Breakfast and Wi-Fi are included (with some packages). Do NOT follow this link or you will be banned from the site. We are truly humbled by the opportunity weve been given to be part of that.. Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. with respect and were given and kings treatment in a timely We'd love to host you again someday for yet another unforgettable visit. A week before our wedding we were told that the food for our cocktail hour could not be served since we were having a buffet reception, but they arranged for a nice fruit platter as a complimentary basis. My husband and i recently stayed at the alexander and from the Full cost of reservation will be taken at the time of booking. UrVenue to Showcase Hospitalitys 1st PXMS at HITEC Toronto; 1st Full-Suite User Revealed! We can't wait until your next visit! Thanks for the fantastic rating, Timothy! to get away with something. Relax and unwind at the Alexander Hotel. EventUp by Tripleseat is the leading global venue marketplace. Date: August 16, 2004 Enter to a nice dining table, but the table runner had a nasty stain that mean they didnt wash it. Feel free to use the The Alexander Hotel meeting space capacities chart below to help with your event planning. Refund. The Alexander: Miami Beach. The only complaint I have is that it was difficult to get towels and toilet paper unless you went to the front desk to ask. Sign up on The Knot to reach more couples and book more weddings! Overall very bad condition. We have lowest special group rates and discounts for any type or group size. Honoring the essence of Chanel la plage, and conveying ideal Parisian tones at the soul of New York City's favored summer destination, Hampton's Chanel boutique pop-up fuses sophisticated . Stay" on Miami Beach. Thanks for the amazing review, Dawn!It's lovely you enjoyed your time at The Alexander - All Suite Oceanfront Resort so much! The rooms are accommodating because of size and suite layout. Finally Cabanas can be cancelled by 10:00am EST on the day before your booked date. Video & Reviews of the Alexander Hotel - Miami Beach 411 Close to 7 hours later we received 2 more-at an extra charge. Jun 18, 2022. I have to thank the catering manager for taking Don't let the grandiose entry and big suites deceive you. This aparthotel has facilities measuring 12000 square feet (1080 square meters), including conference space. All suites provide living rooms, dining Falls poolside restaurant had great sandwichee and salads and Conveniences include safes and desks, as well as phones with free local calls. cooked. We will update our review as soon as we have more information. Any bride would be lucky to have such great service and such a beautiful place to get married. We appreciate the feedback, Hayley.We're disappointed that your time with us was less than ideal. Thank you for your feedback, Melissa. Overview Pricing Event Spaces Gallery Virtual Tour Testimonials FAQs Vendor Connections. When we checked out and learned that the Alexander was operated Not making much sense, especially finding out one week before our wedding that half our menu was missing, I forward our emails which specified this menu. I love the modern serpentine tables, single small floral vases runners with tablescapes. Response from Customer Service on Nov 14, 2022. Liked: Amenities, property conditions & facilities, Dont know where to start. This beach aparthotel is 2.8 mi (4.5 km) from Collins Avenue Shopping Area and 3.5 mi (5.7 km) from Ocean Drive. This time was a disappointment though. Must present valid ID upon check in. This The Alexander Beach Residences's check-out time is 11:00 AM. The Alexander Hotel is truly one of a kind. The handyman for Alexander was sent 2 days in a row. Even a very elderly woman on a walker not offered to use the ground floor access and in bad weather it is a very long walk around without the pass through. Beach 411 User, Nashville, TN REVIEW EVERYTHING!!! Welcome to The Alexander Hotel on the white sand beaches of Miami, Florida. Cuisines: International. While not our first priority as we embarked upon Indigo Roads entry into the hotel management industry, Miami Beach has been on Indigo Roads radar from the very beginning, said Larry Spelts, president of Lodging & Lifestyle Adventures at IRHG. The pool area awesome, mess restaurant food selections and prices were top notch. Alexander Hotel "Recent Rooms can be hit or miss; each of the 125 suites are individually decorated, some have sleek,modern kitchens and . Thanks for the outstanding rating, Cornelius!We're delighted your time at The Alexander - All Suite Oceanfront Resort was so amazing! Response from Customer Service on Oct 19, 2022. Miami. Thank you for the 4/5 rating, Patricia!We're happy you had a pleasant stay with us and appreciated our prime location, cleanliness, friendly staff and spacious rooms. Went to front desk at 850am requesting management advise they dont work on weekends. Flat-screen TVs, espresso machines, and Gilchrist & Soames toiletries are luxe touches. Along the way we encountered more "miscommunications" with the venue. hotels (M - Z), Miami We had to ask daily for new towels and we werent provided them daily even after request. Spent 4 days at The Alexander. 2023 Expedia, Inc., an Expedia Group company. Beach hotels, 3-star . Apartment very nice and comfortable, friendly people. out of Diet Coke, my guest were never served coffee or juice, which was part of the menu and we had some issues with the cake. I asked if he can email management to contact me once return on Monday. It's unfortunate to know that you felt we could have done a better job, but we're confident that we can provide you with a more positive experience in the future. We requested a room Change soon after check in but were denied. Disliked: Cleanliness, amenities, property conditions & facilities. Like most hotels in Miami, this one charges daily for parking. Thank you for sharing your thoughts with us, Cynthia.We appreciate the time you've taken to leave us your feedback. Present your AAA mobile card at check-in to save 10% on your reservation. Order Online. Self service, need a little more maintenance.. everything else was nice, I am thinking about filling a law suit and contacting the health department, Disliked: Amenities, property conditions & facilities. time we tried to get our car from the valet he gave us that Stayed 4 nights in Jul 2022. They then brought the operation of the STRs into compliance with the owners associations by-laws and began the process of making the most important change to The Alexander Hotel, which would move the property into a new era replacing the former management with effective, responsible management. Like a treasured bottle of vintage champagne, The Alexander bubbles in anticipation of a new crowd to entertain. Save 20% on your reservation when you book 60+ days ahead! The room was in very bad condition, the sofa was falling apart, the lamps were broken, the bathroom was rusty. We'll address your concern with our team moving forward.We strive for excellence so we look forward to sharing an even better experience with you soon! The lobster was dry and my husbands steak was over Nice and classy hotel but room in need of maintenance. We look forward to sharing the same quality experience with you during your next stay with us. Good for the Family We requested more coffee packets for the room, we had 5 people and the 2 packets we had were clearly not enough. You cannot argue the beauty of the place or the scenery. The entrance was reconfigured to ensure that everyone enjoys the renovated upper terrace and adult pool. Contact Us; FAQs; facebook . There are a number of spaces within our full-service resort that are perfect for pre-and post-wedding pictures. The employees were professional Toiletries, beach reads, and snacks can be picked-up at the Alexander sundry shop. Thanks for the fantastic rating, Iliana!It's outstanding we could exceed your expectations during your stay at The Alexander - All Suite Oceanfront Resort. Overall, the day was beautiful, but with the scenery of the beach and the happiness of the day, how could it go wrong? THE ALEXANDER - Updated 2023 Prices & Resort Reviews (Miami Beach, FL) I did not stay in the property due to the poor conditions of the room, I am tired of communicating, Not good service, cost more than what ever the hotel need to do for travelers, The best things about this property is the spacious suites and the pool areas. Our team is dedicated to providing exceptional service and accommodations to ensure that all of our valued guests feel right at home throughout their stay.We hope to have the opportunity to welcome you back in the near future, so you can continue to experience all the amazing amenities our resort has to offer. Use our Miami hotel map to find the exact location. The bride and the groom! The Alexander Hotel Miami Beach 5225 Collins Ave, Miami Beach, FL 33140 (305) 341-6500. So why was I told by several people, he told me they lied. The traditional lobby feels very grand, with a sweeping staircase, crystal chandeliers, marble floors, and wood paneling. Ocean view, On the beach. On the surface, both beach metropolises seem to have more commonalities than differences, including year-round pleasant temperatures, easy beach access,. Please check our partner sites when booking to verify that details are still correct. It was a pleasure having you at The Alexander Hotel. Not once did they apoligize or try The satisfaction of our guests is important to us so we can't wait to see you back again at The Alexander-All Suite Oceanfront Resort soon. The Alexander Beach Residences Miami Beach, Florida, US Valet parking staff was efficient , courteous and quick. The room was large and had all the amenities. The property itself was great. Room services serves late, but not all night. Homes for sale in The Alexander, Miami Beach, FL have a median listing home price of $629,975. 6.7. car? Each guest room is distinctively furnished Pool very nice. We care about the comfort of our guests so we'll address your concerns with our team moving forward. You need to carry your card or cash to pay for everything in the hotel, pool, beach. 859 Reviews. Finding the venue on theknot.com and planning our wedding from a different state, we flew down to check it out. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. In 1991, it converted to condominiums with the hotel operations onsite becoming a condo-hotel (also known as a condotel) operation. Say I do with the shimmering Atlantic Ocean and a sugary white sand beach as the backdrop of your dream ceremony and reception. Shula's Steakhouse is popular with locals and guests while Top of the Falls does cocktails and happy hours. Airport (MIA) - 19.4 km / 12 mi Fort Lauderdale-Hollywood Intl. By the time we discovered it was still broken after dinner we did not ask again. The minimum age to check-in is 21. " Charges on Credit Card payment " 03/02/2023. In 2020 a group of displeased unit owners, fed up with the current onsite hotel management, banned together and in 2021 purchased the commercial spaces of the Alexander; they were then able to bring the operation of the STRs into compliance with the owners associations by-laws. The emergence of the short-term rental (STR) industry and platforms, such as Airbnb, VRBO, and Miami-based STR rental agencies, combined with a recent history of ineffectual hotel operators resulted in many unit owners abandoning the onsite hotel program and placing their units into other platforms for their rental unit and property management. The entire staff was so professional and made me feel like the most special bride ever. Shiji Appoints Ryan King as Senior Vice President for the Americas, Hotel Equities Awarded Management of Element Moline, IL, Re:Thynking Technologys Role in Todays Hospitality Industry, Highpointe Hotels Corp. Is Calling Its New BI and Accounting Tools Outstanding, Lark Hotels Expands Its Lark Independent Portfolio Into the Southeast With Four Hotels, Behind Hotel Tech Must Be Effective Teams. Thanks for the wonderful review, Toni! Check in time is 4:00pm based on the hotel's local time. 177 out of 869 reviews" ", Rating 4 - Poor. Check out time is 11:00am based on the hotel's local time. Give us your two weeks' notice and save 15% on your reservation. The Signature Suite has a glass encased shower and separate whirlpool tub, plus marble details. If there's any way we can accommodate you during a future visit, please let us know. Hearing our guests' suggestions are extremely important to us. Miami Food Tours. We look forward to contributing the same experiential, high-touch hospitality we deliver at all our properties to The Alexander.. VENUE SPOTLIGHT: The Alexander Hotel - Miami, FL Learn More 7 Dec 2022 | By . This all-suite, oceanfront resort marks the hotel and restaurant management company's first managed property in the coastal resort city. One-and-two-bedroom condo-style suites are ideal for families and groups who want space and a full kitchen, but as these condos are privately owned, decor and maintenance is a bit of a gamble. Photos & Overview. We appreciate the time you've taken to leave us your feedback. We appreciate the feedback, Steve. The Indigo Road Hospitality Group Adds The Alexander Hotel in Miami 6515 Collins Ave, Miami Beach, FL 33141-4607. Disliked: Property conditions & facilities. more hotel photos >>, Discuss hotels and lodging, Miami The Alexander Beach Residences. The Alexander Hotel | Miami Beach - Groupon All the window blinds in the bedroom were broken and not useable, the living room lamps were broken. Response from Customer Service on Jul 1, 2022. Sign up today for industry news delivered to your inbox. Infested with roaches, in need of renovation and repairs, overall condition of the room is veey poor in addition to being infested by roaches. Other then that it was nice . The rooms are fitted with a TV. Get Miami Beach group rates, Miami Beach Hotel RFP request for proposal, Unique property designs with inspiring experiences. Active service members save 10% on all reservations. The Indigo Road Hospitality Group | March 07, 2022, Copyright 2019 | Hotel-Online.com | All Rights Reserved, The Indigo Road Hospitality Group Adds The Alexander Hotel in Miami Beach to Management Portfolio, Checking In: Trends Shaping the Evolution of Guest Room Design, Hospitality Technology Innovator Agilysys Demonstrates How Hotels and Resorts Are Using Technology to Elevate Return on Experience (ROE) Across Six Key Hospitality Moments, Island Hospitality Management Selected to Operate Hampton Inn & Suites Newark Harrison Riverwalk, MMI Hotel Group Selected to Operate Fontana Village Resort & Marina in NC, Shiji and Rivalry Tech Join Forces to Optimize Guest Experiences in Hospitality. Reviewer: Miami Avg response time 12-24 hrs. One surly. by the same company that owns the Coral Gables Biltmore we then Cabana Suite with Hora Rentals at the Alexander Hotel. It's outstanding your time at The Alexander - All Suite Oceanfront Resort was fantastic. We appreciate the feedback, Diem. A huge (though relaxed) beachfront resort with reliable service, a great pool, a top-notch spa, and a modern fitness center, the Ritz, Churchill Suites Monte Carlo Miami Beach is an 18-story, ocean view complex of 36 upscale, contemporary apartments located in North Beach. An outpost of the well-respected Shula's Steak House chain is on the premises and opens for Happy Hour and dinner. We strive for excellence and your praise for our kind staff, clean, comfortable accommodations, and beach area lets us know we're doing our job. Military ID must be provided at check in. The valet ignored us until we had to practically run him over. IRHG has been tasked with turning around the distressed hotel operation and returning it to its former position as one of the leading luxury hotels of Miami Beach. The route your driver takes might depend on the time of day and other factors, like traffic and how many other riders are making requests. Weddings at The Alexander Hotel - Tripleseat We're disappointed that your stay with us was less than ideal. opinion of the lodging? One suite may have a modern sectional sofa, stainless steel kitchen appliances, and a sparkling bathroom while the suite next door may have worn out 80s-era furniture and a mold problem. we also enjoyed the comfort of the poolside cabanas. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to. Of course taking this into consideration, we cannot say it helped. I think we need to rewrite this, We mostly get requests 3-6 months in advance, but sometimes we are able to accommodate requests 1-2 months out. Cabana Suite with Hora Rentals at the Alexander Hotel We strive to provide our guests with a very comfortable environment and delicious cuisine. ALEXANDER HOTEL, MIAMI BEACH, FLORIDA - Tripadvisor The elevators are in adequate for the amount of guests. All products are independently selected by our writers and editors. After a lengthy search for the right management company to step in, the hotel program owners selected the Indigo Road Hospitality Group to begin the process of turning around the Alexander condotel beginning January 1, 2022. manner. The Alexander Beach Residences Reviews | Expedia The Alexander Rooms: Pictures & Reviews - Tripadvisor At The Alexander-All Suite Oceanfront Resort, we strive to provide exceptional service for each person who walks through our doors. Alexander Hotel | Reception Venues - The Knot For more information on the portfolio, team, core values and services, visittheindigoroad.com. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. Thank you for sharing your perfect rating with us, Filiberto! The pet policies of The Alexander Beach Residences are listed below. The emergence of the short-term rental (STR) industry and platforms such as . The elevators are small and slow. If you like to plan ahead, consider scheduling a ride to MIA in advance. The Alexander: Airbnb - See 1,516 traveler reviews, 1,146 candid photos, and great deals for The Alexander at Tripadvisor. Celebrate the sunshine state! When approaching our concerns, we were only presented with confrontation about past e-mails instead of an apology for not being clear and trying to accommodate us. same confused look. We're thrilled you enjoyed our prime location and proximity to so many of the city's best attractions. Our wedding packages offer florals, centerpieces, specialty linens, in-house chargers, and cross-back chairs. The Alexander All Suite Oceanfront Resort - U.S. News Travel The AC in our unit was broken. The rule of thumb with this venue: ASK QUESTIONS AND GET EVERYTHING IN WRITING! minute we pulled into the Dr.way it was nothing but a nightmare. LuxUrban Hotels Signs Master Lease Agreements to Operate Two Hotels in New York Citys Times Square.
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