Does Orbit Irrigation support live chat? How can I find my product number? $6.59. You can help Wikipedia by expanding it. Never have I experienced such incompetence and outright BS. To date, B-hyve has helped conserve over 100 billion gallons of water around the world. I can personally come to pick up the goods if the shipping logistics are not working, but I need progress on why the order has sat in a "confirmed" state for over 2 weeks with no progress, and I need progress to start being visible. Let us know the issue and our team will review and address it. If you dont know it, no worries,click here to lookup your product number. For verification purposes, there will be a nominal charge (less than $1) to verify your identity. Received no response. Here's a list of social media . During the warranty period, Orbit, will replace, free of charge, the part or parts found to be defective under reasonable use and service, as determined solely by Orbit. Customer service was just as crappy then as now and I had to build my own four hose bib manifold out of pipe. She then put me on hold which hung up after about 5 minutes. Please refer to this list of international partners for warranty requests in other countries. How does the gift card/promo code process work? $39.99. I would never buy an Orbit product but the controller came with the house I bought and I have been living with it. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles generally cover a three-year reporting period. Find another company to deal with. That's all fine and dandy, but it is now ~2.5 weeks and the only updates I get (from the site receipt and customer care) is that "there are no updates". I had a defective hose timer & they did not hesitate in replacing the unit. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. Its always helpful to go ahead and use our Product Number LookUp and confirm youve got the right number. Nurseries & Gardening See all 7 photos Write a review Add photo Orbit customer service (Stephen) was great; some quick background/vetting information and a replacement was on its way. Where can I find Orbit Irrigation's contact information? Item Orbit 58910 hose timer, warranty 3-5 years, purchased July 2022, failed to program. Are you kidding me? Tried to contact Orbit Customer Care again today. Chat is a bot. We purchased two, 3 outlet timers from Amazon - we didnt realise that it was coming from Amazon US at the time but they were still delivered in a timely manner so didnt think too much of it. Language links are at the top of the page across from the title. OrbitAssist on the App Store Companies can ask for reviews via automatic invitations. Shipping was scheduled for a few days later. Free shipping on all orders for a limited time. Its all done online and its a pain in the ass. Smart Water Control. click here to lookup your product number. Why bother to write a review when it has been said so well by so many? International Association of Better Business Bureaus. What a sad joke. I was disconnected from customer service twice and on the third try I got someone who was so condescending and rude that I would have hung up if I had not spent almost an hour trying to resolve the problem with my irrigation controller. It's always helpful to go ahead and use our Product Number LookUp and confirm you've got the right number. Orbit logo. While I have been able to contact their customer care team, none of the information they have provided has been accurate or helpful. Orbit Irrigation Products provides products in five irrigation categories: This United States manufacturing companyrelated article is a stub. For the BBB EU Privacy Shield independent dispute resolution program, please click here. Need to file a complaint? Trying to cancel a order that hasn't shipped yet HAS BEEN A NIGHTMARE! (801) 299-5555 1/5 Average of 17 Customer Reviews Customer Complaints 70 complaints closed in last 3 years 38 complaints closed in last 12 months Read Complaints File a Complaint BBB Rating &. Your code will only be valid for one transaction. The company grew and developed a proprietary line of irrigation products. BBB Business Profiles are subject to change at any time. Follow to get Orbit Irrigation's best codes & discounts. They did; but NO ONE could answer my questions on their Pump Start Relay. What are Orbit Irrigation's social media pages? Have contacted Orbit on six occasions, no call back, no response. Orbit Irrigation Products LLC., (hereinafter "Orbit") warrants to its customers that its products will be free from defects in material and workmanship for a period of one year from the date of purchase, unless otherwise stated on the product packaging (proof of purchase required). It distributes over 2,000 products to 40 countries on five continents . It is that simple. Ordered two weeks ago, said parts were in stock, still has not shipped. This order had been "confirmed" with no updates in over 2 weeks. The control panel would not pair so I initiated the warranty process three weeks ago. R&R batteries, pressed rest button, it remained unusable. Called back numerous times but no success and continued their run around! Try contacting customer service team on their social pages via direct messaging or by using comments or mentions. Have tried for months to have help with programming a faucet XD timer and Wifi Hub. Join our email list to get lawn & garden tips, exclusive offers, and more! All useless and no support! I believe products are only as good as customer support. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. $99.99. (Optional) Include a photo to illustrate your review of Orbit Irrigation's contact information. This user rated Orbit Irrigation's contact information availability: Is this post inaccurate? In the window that pops up, make sure Location is set to Allow or Ask. Welcome to Smart Water Management B-hyve technology helps you make watering decisions based on the ecological needs of your yard while giving you the freedom to control watering from anywhere with your smartphone. Orbit Product Numbers are usually five digits (21004), sometimes appended by a letter, like 62061Z. If your warranty request is resolved via a discount card, you will be able to use the code to purchase the same or similar product on the Orbit Store. I had to keep from laughing when she told me that she was technical. Its more than 2,000 products are sold globally in more than 40 countries. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Do they have a contact us page? I called for customer support 5 times and automated voice said they would call back. Garden Enforcer Motion Sensor Sprinkler. Orbit Irrigation Products, LLC | Better Business Bureau Profile Who do I contact if I live outside of the United States and Canada? Please select the region that you would like to explore today. Orbit has manufacturing. How BBB Processes Complaints and Reviews. Ordered two faucet zone controllers. Hose Watering Systems & Watering Hose Fittings. I want actual progress on my $1000+ worth of goods being shipped. Folks, buy professional-grade products at a real irrigation supply store where the pros shop. ORBIT IRRIGATION PRODUCTS - 71 Reviews - Yelp No agent or representative has authority to waive or alter this warranty in any way. But the reset button doesn't work.I called several times, they'll call me back. Join our email list to get lawn & garden tips, exclusive offers, and more! Please start a Chat or call to schedule a call back. Knoji is a social discussion platform that's 100% free to use. Please refer to this list of international partners for warranty requests in other countries. Choose from our wide variety of products, from humane wildlife deterrents to leaf scoops that make cleaning up leaves a breeze. Orbit Irrigation Products, Inc, located in Salt Lake City, UT, United States, is a manufacturer and supplier of irrigation products for residential and commercial markets and has been in business since 1986. The company's brands include SunMate, Arizona Mist, DripMaster, and WaterMaster. We detect that you are visiting from France. I bought a B-hyve irrigation controller that was defective.Instead of a refund, I was given a coupon and had to buy on their website.I purchased another with the coupon and shipping was supposed to be within 3 days, still no controller after 8 days and was told it will ship soon.Unfortunately, I bought an Orbit on sale instead of a quality controller.Never again.Now another week wait! Orbit Irrigation Products, LLC Company Profile - Dun & Bradstreet [2], In the 1950s, Max Ericksen founded a sprinkler and plumbing products distribution company. Become a verified brand rep for Orbit Irrigation and amplify your brand's voice on Knoji. Absolutely disgraceful. Use the B-hyve lineup to monitor and control your watering. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. Customer care wont do it and there is not an option while logged into the site. Orbit Product Numbers are usually five digits (21004), sometimes appended by a letter, like 62061Z Who do I contact if I live outside of the United States and Canada? They were about 100 each and absolutely useless. This site is protected by reCAPTCHA and the Google. Enter the code in the promo code box on the cart page. Easy peasy when one broke, I sent a photo and they shipped it out. in 2 reviews Its always helpful to go ahead and use our Product Number LookUp and confirm youve got the right number. Please help the community by sharing any additional tips for contacting here in the comments. *This company may be headquartered in or have additional locations in another country. If you dont know it, no worries,click here to lookup your product number. Like other customers, I've been trying to get hold of the support team because one of their products updated automatically and now claims to be 'stuck' in an update state and needs to be reset. They took my money immediately, but never shipped. Join our email list to get lawn & garden tips, exclusive offers, and more! How does the gift card/promo code process work? How can I chat live with a Orbit Irrigation customer support rep? How to contact our Customer Care team - Orbit Community I was told a replacement unit would arrive in 7-8 days. Contact - Orbit Irrigation Canada And CR said they could not reimburse shipping until the product was shipped.Fast forward to 6/9/23, and the product has not shipped yet.Now fast forward to the Melamor products. We are happy to help you with completing your warranty request.
Cupid's Wedding Chapel,
Articles O